Helpline support

If you need more straightforward support, our helpline package may be right for you. You will have direct access to one of our employment law or HR professionals who will provide tailored employment law and HR advice. You will pay an agreed monthly fee for a fixed amount of support, which will depend on the size and complexity of your organisation and your needs.

Why use us?

  • Fixed monthly fee and use so you can control your costs.
  • Annual renewal.
  • We take a practical approach, adapting to your ways of working to best meet the needs of your organisation.
  • A highly responsive service providing practical, commercial advice.
  • You will get access to our full range of additional employment law and HR services at discounted rates including handling employment tribunal claims.

What we offer

  • Your own dedicated expert.
  • Telephone and e-mail support as and when required
  • Access to our templates for correspondence, policies and guidance.
  • Access to insurance experts who can advise you on the best employment-related insurance products for your business, such as employment practice liability insurance, which will cover most of the costs of tribunal representation, pay compensation awarded by a tribunal or pay settlement costs negotiated before a hearing. With employment practice liability insurance there is usually no need to follow ‘best practice’ legal advice, and it will usually continue to cover you no matter how strong the defence is.