When one job is not enough: the cleaner who worked 17 hours a day

Imagine you run a facilities management team. One morning, you learn that one of your cleaners works full-time for you during the day, and full-time for someone else all night. You check the timesheets twice, then thrice, because no one can function effectively on so little rest, let alone while lugging Henry Hoover around at…

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HR1 goes digital

From Monday 1st December 2025, the HR1 form finally joins the 21st century. Paper and e-mail submissions will disappear, and employers proposing 20 or more redundancies at one establishment within 90 days must use the Insolvency Service’s new digital system. Failure to notify remains a criminal offence, so this upgrade is more than a tidy…

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When AI writes the grievance: a new challenge for Human Resources

Picture this: a 2,000-word grievance lands in your inbox, bristling with legal phrases and suspiciously polished grammar.  Your employee has just discovered artificial intelligence (AI). In all sectors, managers are increasingly seeing grievances that resemble tribunal pleadings more than workplace complaints. AI tools can draft articulate, emotionally neutral documents in minutes. That can make genuine…

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The Great Return: should you push people back to the office?

The office is not dead, but forcing people back may kill your culture faster than you think. The post-pandemic consensus is fraying. Some leaders swear by the productivity and culture of in-person work; others quietly admit that the commute, cost, and childcare maths no longer add up. UK data backs the mixed picture. Figures from…

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When human resources meets artificial intelligence: hidden risks you can not ignore

Artificial intelligence (AI) is now embedded in hiring and people management. But when algorithms go wrong, the legal and reputational fallout lands squarely on leaders. Scenario You deploy an AI CV screener to cut costs in early-stage hiring. The tool consistently downranks CVs with gaps longer than six months, catching many applicants who took time…

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£1.2m lesson: why soft-pedalling role changes during sick leave backfires

Scenario Your employee is on long-term sick leave with cancer. While they are away, the business shifts. Another colleague has been confirmed in a role that overlaps with theirs. HR must decide how much to share and how to phrase it. Too much candour risks distress. Too little candour risks litigation. So, what is the…

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